![](https://play-lh.googleusercontent.com/a-/ALV-UjVXAAPkcaR4hkpZAXWZhRWd6El2vqENBiOwfw8k5NSO8T4pDkaA=s32)
Tijani Usman
I installed and signed up. I instantly got an OTP and confirmed my email. However, for three days I've been trying to get an OTP to register my phone number, but I couldn't get it, even after several tries and so I can't proceed to use the account. A message to customer service got no reply. I am going to uninstall. What would happen if I should open the account and encounter some transaction problems. Is it the way I should be treated? Please tidy up this app to enable it's smooth operation.
38 people found this review helpful
Yawaevig, INC
June 21, 2023
We do not have control over text-based OTP (One-Time Password) services. This service is provided by a third party. If the issue persists, please consider switching to email OTP instead. I sincerely apologize for the inconvenience you faced due to the lack of response from our support team. Our team will contact you to fix your issues.
![](https://play-lh.googleusercontent.com/a/ACg8ocLlnhYP_BoNLCMLStdeL7heVl0taOY5hGTHsTTkf919BuzvXg=s32-mo)
Mayowa Salam
The best app ever to send and receive money all over the globe, easy convert local currencies to foreign currencies at normal official rate, I suppose to give 5 ⭐ but still remain a sensible features to add. It will be more pleasant if adding the user can have a dollar visa card for payment online on the app
9 people found this review helpful
![](https://play-lh.googleusercontent.com/a/ACg8ocI_SVF6_AP4F-N7vE6yXBoICseSQtzT9Dfyy2ZXRMnHT1G-YA=s32-mo)
Coin Gecko
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Not happy with the app , it glitches most of the time and now I have money inside but I can't withdraw it , why !! And customer care is a waste of time
7 people found this review helpful
Yawaevig, INC
August 14, 2023
In the event that you possess funds within your account that you're unable to withdraw, please be aware that these funds are temporarily withheld and subsequently returned to the sender. This precautionary measure is taken due to potential fraud-related issues. I am confident that this matter was previously conveyed to you.