Gliterin AI

Gliterin

About this app

Gliterin AI

Transform the way your business communicates with customers.

Gliterin AI is an all-in-one omnichannel customer communication platform that brings conversations from multiple channels into a single, unified inbox. Collaborate with your team, automate workflows, and use AI to deliver faster, smarter customer support.

Whether you're managing sales, customer service, or support operations, Gliterin AI helps your team stay organized and respond efficiently from anywhere.

Unified Inbox

• Manage conversations from multiple channels in one place
• Connect WhatsApp, Instagram, Facebook Messenger, Web Chat, APIs, and more
• Never miss an important customer message

AI-Powered Assistance

• Generate AI replies to customer messages
• Automate common questions and responses
• Extract customer information from conversations
• Assist agents with faster and more accurate replies

Team Collaboration

• Assign conversations to team members
• Manage agent queues and workloads
• Add internal notes and participants
• Track conversation status and activity

Workflow Automation

• Create automated actions based on events
• Configure business hours and availability
• Route conversations automatically
• Build custom workflows for your business

Customer & Conversation Management

• Search and filter conversations instantly
• Manage customer profiles and conversation details
• Organize conversations with labels and statuses
• Monitor AI participation and conversation history

Business Administration

• Manage multiple projects and workspaces
• Configure users and permissions
• Customize application settings
• Manage notifications and preferences

Gliterin AI is designed for businesses of all sizes that want to centralize customer communication, improve response times, and leverage AI to deliver exceptional customer experiences.

Download Gliterin AI and bring every customer conversation into one intelligent workspace.