PROTEGE TU CIUDAD LAMBAYEQUE

Global Muchik S.A.C.

About this app

Protect Your City is the ultimate digital tool for transforming the life and well-being of your community. Designed to empower citizens, this app allows you to be an active part of change by quickly, easily, and effectively reporting any problem or incident affecting your urban environment.

You no longer need to deal with complex procedures or wait for long response times without knowing what happened to your complaint. With Protect Your City, you have the power to monitor, report, and track the status of your complaints directly from the palm of your hand.

What can you do with Protect Your City?

1. Real-time incident reporting: Register any event or deficiency in public spaces in a matter of seconds. You can report a wide variety of situations, including:

2. Cleanliness and hygiene: Accumulated garbage, dirty streets, abandoned construction debris, or a lack of trash containers.

3. Animal welfare: Cases of animal abandonment, mistreatment, or the presence of lost pets.

4. Urban infrastructure: Potholes, roads in poor condition, broken sidewalks, malfunctioning traffic lights, or defective streetlights.

5. Public spaces: Neglected parks, vandalism, or unmaintained green areas.

6. Safety and community relations: Problems with excessive noise, unauthorized use of public space, or other community issues.

7. Multimedia evidence and geolocation: Accompany each report with photos or videos captured instantly and use your device's GPS location to pinpoint the exact location of the incident. This facilitates immediate attention from the appropriate authorities.

8. Transparent and continuous tracking: Access a detailed timeline for each of your reports. See what stage your request is at: from its receipt and assignment to the corresponding department, to its final resolution.

9. Notifications and history: Receive automatic alerts whenever the status of your report changes. Additionally, keep a record of all the requests you have made to track progress and implemented solutions.