Emildon LiveChat is a mobile app for customer support agents who want to manage customer conversations in real-time, anytime, anywhere.
Designed specifically for professional support teams, Emildon LiveChat provides all the tools agents need to respond to customers quickly and efficiently.
KEY FEATURES
💬 Real-Time Live Chat
Reply to customer messages instantly. Notifications appear as soon as a new message arrives, so you never miss a conversation.
👁️ Active Visitor Monitor
See who's currently on your website. Monitor visitor activity and initiate proactive conversations before they leave.
📋 Conversation Management
Manage all active conversations in one view. Assign conversations to the right agent, add labels, and mark them as closed.
📁 Archive & History
Access your entire history of resolved conversations. Search and review old conversations whenever you need to.
⚡ Message Templates
Save time with pre-built message templates. Send standard responses with just a few taps.
👥 Agent Management
View the status and availability of all agents on your team. Easier coordination, faster responses.
🏷️ Labels & Categorization
Organize conversations with custom labels for easy tracking and reporting.
---
Emildon LiveChat is part of the Emildon ecosystem and is powered by Global Skills Meet—a unified customer communications solution for modern businesses.