GLS Parcels

GLS IT Services GmbH

About this app

With the "GLS Parcels" app, users can manage their GLS parcels to track incoming deliveries and send packages more easily by purchasing shipping labels directly within the app.

TRACK PARCELS

- Track new parcels by entering a parcel number or tracking ID
- Customize parcel details for more straightforward tracking (name and icon)
- Display all tracked parcels (incoming, outgoing, and archived)
- Option to delete tracked parcels
- View detailed parcel and delivery information such as the delivery date and live tracking
- Select a new delivery option for parcels in transit, such as delivering to a neighbor or a local shop
- Track parcels automatically in the app by adding email addresses to your account


SEND PARCELS

- Set up shipping labels by entering parcel details like size, destination country, and sender and recipient information
- Store addresses in the address book to simplify the purchase process
- Make payments via PayPal or credit card (Visa/Mastercard)
- Receive order confirmations and receipts via email
- Print shipping labels at home
- Print shipping labels at the parcel shop using a Mobile parcel label or QR Code
- View all shipping labels (active, inactive, and archived)

SHOPS

- Locate nearby GLS parcel shops (geolocation available)
- Search for parcel shops in a specific location
- View store details such as opening hours and distance

SIGN-UP / LOG-IN

- Register as a new user and retain app-generated data, like tracked parcels and shipping labels
- Log in with an existing GLS account
- Log out of the app, which removes all local data
- Change your account password
- Delete your GLS account and all app data

SETTINGS

- Update your account details
- Establish and modify a "Permanent Leave Permission"
- Offer feedback on the app
- Opt to rate the app
- Report any issues
- Access all legal details about the app

NOTIFICATIONS

- Adjust notification settings in the app preferences
- Receive notifications for your tracked parcels

USER TESTING & ANALYTICS

- Track various user events for quality assurance and product enhancement
- Conduct A/B tests and remote configuration of features to improve the product

Ratings and reviews

They changed the arrival time 3 times, so I can't live my apartment , because I have to wait until to have my parcel. Otherwise I'll not have it or they throw it near the door and maybe someone take it. The GLS don't have respect for the customers time. And if they write in eBay that's they will send it with GLS I'll not buy it,,,,, really. Because I have experience with GLS .

Very bad service. They deliver simply much later as advised without reason.

App easy to navigate through and use

What's new

With this app version, GLS Parcel users can now track their packages even more precisely and view shipments in the parcel stations. Additionally, the delivery time window is now displayed down to the minute, if available.