GoConsult

SHARESOFT TECHNOLOGY

About this app

GoConsult is a digital healthcare platform designed to connect patients, doctors, and hospitals in one convenient and secure environment.
Whether you are looking to schedule an appointment, manage your healthcare information, connect with a doctor, conduct a telehealth consultation, or manage hospital and doctor operations, GoConsult brings essential healthcare services together in one platform.
For Patients
Take control of your healthcare journey with easy-to-use tools that help you stay connected with your healthcare providers.
With GoConsult, patients can:
• Create and manage their healthcare profile
• Find and connect with available doctors
• Schedule and manage appointments
• Track appointment status
• Confirm appointment attendance
• Join eligible telehealth consultations
• Communicate with doctors through secure messaging
• Access available healthcare information and documents
• View invoices and outstanding payments
• Pay for healthcare services
• Receive appointment and account updates through email and push notifications
• Use a patient QR code to help authorized healthcare providers access relevant patient information when continuity of care is required
Continuity of Care with Patient QR
GoConsult includes a patient QR functionality designed to help support continuity of care.
If your assigned doctor is unavailable when care is needed, you may be able to share your authorized QR code with another participating healthcare provider. The authorized provider can access relevant patient information available to them through the platform, helping them understand the available information and continue care where appropriate.
For Doctors
GoConsult gives doctors digital tools to manage their healthcare interactions and stay connected with patients.
Doctors can:
• Create and manage professional profiles
• Manage appointments
• Review appointment requests
• Access permitted patient information
• Conduct telehealth consultations
• Communicate securely with patients
• Access patient information through authorized QR functionality
• Manage their professional information
• Create and share healthcare-related Reels and content
Doctors can use Reels and other content features to share healthcare education, professional insights, and informative content with the GoConsult community.
For Hospitals
GoConsult helps hospitals bring important healthcare operations together through a centralized platform.
Hospitals can:
• Manage hospital information
• Manage doctors and healthcare providers
• Manage patients
• Manage appointments
• Manage healthcare services
• Support telehealth consultations
• Manage invoices and payments
• Coordinate patient and doctor interactions
• Receive and manage contact enquiries
• Support digital healthcare workflows
Telehealth Consultations
Where available, GoConsult allows patients and doctors to connect through telehealth consultations.
After an eligible appointment is confirmed and the required attendance confirmation is completed, users can access the consultation through the provided telehealth functionality at the scheduled time.
Secure Healthcare Communication
GoConsult provides messaging functionality that allows patients and doctors to communicate about appointments, consultations, treatment-related matters, and follow-up care.
Communication may remain available during and after a consultation, depending on the healthcare provider and platform configuration.
Appointments Made Easier
From requesting an appointment to confirmation and attendance, GoConsult helps keep appointment information organized.
Patients can view appointment details and status, while doctors and hospitals can manage their schedules and appointment requests through their respective portals.
Payments & Billing
GoConsult makes it easier to manage healthcare-related payments.
Patients can view pending invoices and pay for applicable healthcare services directly through the platform.

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