They did not deliver a product in my first purchase and promised to credit Rs 90+ to my account. I do not see the amount in my account, to make make matters worse, they are instead charging Rs 79 extra when I am trying to putchase again. How infuriating!
Ordered twice. At the time of delivery, i got call that product is not available. I chose alternative. Again at the time of delivery i got a call product not available. Both the time i had to eat food outside just because of this natures basket. Worst app ever. I even called customer care, no resolution given.
Every time no stock of even basic groceries. Customer care asked to write an email for any complaint as they cannot take complaint on phone. Nobody bother to attend you even if you are regular customer. Only send promotional emails and sms in bulk. Required to stock groceries in bulk as well.
The app is really great... But I can't see the no. Of sausages or salami in the packet unless you provide! So it's a request to you, kindly show the quantity in the description box..
Even though they list a ton of imported goods, half the items are unavailable and has the worst delivery service. Never order from this app.. I repeat never, order anything from this basket. Big Basket and Grofers are much better than Nature's Basket.
Very poor navigation. After selecting an item from a category, when back button is pressed, it goes out of category and one has to navigate manually to select next item in the category. Pathetic.
- Better user experience
- Bug fixes
#1 rated & most downloaded shopping list on Google in 2017. Need we say more?
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