ReploChat

GOFTECH

About this app

ReploChat is the WhatsApp Business API inbox for growing teams. Answer every customer from one shared WhatsApp number, let AI reply around the clock, send broadcast campaigns with approved templates, and turn chats into sales, all from your phone.

Built on the official WhatsApp Cloud API, ReploChat gives your sales and support team the tools that the regular WhatsApp Business app does not have: multiple agents on one number, automation, CRM and reporting.

SHARED TEAM INBOX
• One WhatsApp number, many agents, every chat in one place
• Assign chats to teammates or let auto-assign share them out fairly
• Mark yourself available or away so new chats go to whoever is online
• Resolve, reopen and snooze chats so nothing is forgotten
• Internal notes and @mentions to hand over context without the customer seeing
• Quick replies: type / to send saved answers in seconds
• Send photos, videos, documents and voice notes, react to messages and forward them
• Search across all conversations by name, number or message text

AI REPLIES AND CHATBOTS
• AI assistant trained on your business profile answers common questions 24/7
• Switch any chat between AI mode and human mode with one tap
• Keyword replies, welcome and away messages for after-hours customers
• WhatsApp Flows: collect orders, bookings and lead forms inside the chat
• See every Flow response right in the app

BROADCAST CAMPAIGNS AND TEMPLATES
• Send bulk WhatsApp messages to contacts, labels or segments
• Schedule campaigns and track sent, delivered, read and failed in real time
• Create message templates and submit them to Meta for approval from your phone
• Get notified the moment a template is approved or rejected
• Reopen the 24-hour window with an approved template in one tap

CONTACTS AND SALES PIPELINE
• WhatsApp CRM with labels, tags and custom fields for every contact
• Pipeline board to move leads from new to won
• Opt-out handling built in: STOP and START are respected automatically
• Media library to reuse your catalogue, price lists and brochures

INSTANT NOTIFICATIONS
• Push notifications for new messages, mentions and assigned chats
• Tap a notification to jump straight into the conversation
• Campaign, template and billing alerts so you never miss what matters

BUILT FOR BUSINESS
• Works with the ReploChat web dashboard: what you do on the phone shows on the desktop
• Roles and permissions for owners and managers
• Two-factor login to protect your account
• Plan usage and billing at a glance
• In-app support chat with our team

WHO USES REPLOCHAT
Online stores, real estate agencies, clinics, schools and academies, travel agents, restaurants, service businesses and any team that sells or supports customers on WhatsApp. If your customers already message you on WhatsApp, ReploChat helps your whole team reply faster, follow up on time and close more sales.

HOW TO GET STARTED
1. Create your ReploChat account at replochat.com
2. Connect your WhatsApp Business number through Meta in a few minutes
3. Sign in to the app and start replying with your team

A ReploChat account and a connected WhatsApp Business API number are required. Plans include a free trial.

Questions? Visit replochat.com or message our support team from inside the app.

WhatsApp is a trademark of WhatsApp LLC. ReploChat is an independent product and is not affiliated with, endorsed or sponsored by WhatsApp LLC or Meta Platforms, Inc.

What’s new

Welcome to ReploChat, the WhatsApp Business API team inbox.

• Shared inbox: reply to every customer from one WhatsApp number with your whole team
• AI replies that answer customers around the clock
• Bulk campaigns with delivery and read tracking
• Create message templates and submit them to Meta
• Contacts, labels and a sales pipeline
• Instant notifications for new messages and assigned chats