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Is there a reason you need to access a persons device all the time and not just when using the app? They refuse to disable their always on tracking. They are using the platform to track anyone who uses the app 24/7 they only need to to track location when using the app. But don't want to disable that feature for nefarious reasons they won't acknowledge. Actually that's not true. It will always access location data unless you force stop it let. Doesn't matter if you log out or not.
2 people found this review helpful
The app uses the driver's GPS to determine what trips to be assigned and to give the rider the ETA. Often drivers will put the GOIN' app in the background as they use other apps, resulting in the system not getting the needed GPS for operational function. You can clock off or log out at any time, either stop the GPS tracking.
Dennis Jones
Been getting a app not responding every minute or so. When clicking the feedback button, it just goes back to the app with no way to give feedback. And then the cycle repeats and gets in the way of using other apps on the phone. This needs fixing!
To assist with this issue, I would like to have more information. Can you send us your account email to support@goin.org? We want to check that you have the latest app version and review the session logs. Thanks.
Ricardo Edmondson
Worst app I've ever used. Fails and freezes alot. Currently app says it wants to update to newer version but doesn't update keeps going to login screen. Login then to update screen then to login screen again without updating despite hitting update button.
Hi,
Sorry about the inconvenience. Try clearing the cache or reinstalling the app. In case the issue still persists, kindly send the error screenshot to support@goin.org along with the contact details so that we check this.