4.1
29.8K reviews
Government
1M+
Downloads
Content rating
Everyone
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About this app

Helb app enables helb customers access to the below services
Account creation,generation of ministatements,loan repayment and disbursement status ,loan balances , loan application and repayment
It is secure and very simple to use.
Updated on
Sep 30, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.1
29.6K reviews
Discursive Bind32
February 16, 2024
The HELB loan app provides a convenient way to manage my student loans. I appreciate being able to check my loan balance, make payments, and access loan statements right from my phone. The interface is relatively straightforward, making it easy to navigate. However, there are occasional glitches and bugs that need to be addressed. Sometimes the app crashes unexpectedly, or certain features don't function properly. Additionally, it would be beneficial to include more educational resources or tip
127 people found this review helpful
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Sir Wafula
July 27, 2024
It's easy to navigate the app with little to no disruptions. The app has no disturbing/annoying ads, it also takes up so little space despite regular updating. On the underside, the app temporarily glitches and self exits bringing you back to step one,, login but only rarely and temporarily. Otherwise the app works wonderfully. It's a must have app
285 people found this review helpful
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Josh Ngure
July 19, 2021
All was going well with my application until I lost my internet connection. It keeps telling me that my institution details are missing. Your customer service is terrible since emails haven't been replied to and it's already been 3days since I sent one. No agent is ever available to assist when calling even after waiting for over 10min. Deleted the app. Very inconvenient. Sigh. But you have never responded to my E-Mails...it has been well over two weeks since I enquired on the same
475 people found this review helpful
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HIGHER EDUCATION LOANS BOARD.
July 18, 2021
We regret to note this. Please contact us at contactcentre@helb.co.ke with your contact details so that we can address your concern.Also try USSD option *642# if you lack internet connection.