Donna N
During a visit to The Villages, we downloaded the app to our phones, it was so easy to navigate the trails/roads. We recently decided to move here, however we needed new cell phones. The app was transferred over to our new phones but we couldn't get the app to work. I emailed tech support and within minutes had an answer, they had solved our problem! We highly recommend this app, especially if you're new to the Villages. Thank you
2 people found this review helpful
BK Partnerships, LLC.
September 6, 2024
We are pleased that you enjoyed the app. If there is anything we can do for you, just let us know at Villagesgps@gmail.com!
Have a wonderful day!
Kristal Malone
Excellent customer service experience. After initially purchasing the app and then upgrading phones, there is no way to log on. I reached out via email to support, and they responded immediately priciding me with a code to log on. I would give 4 stars because it is confusing that you can not log back in on a new device, but the exceptional customer service earned the 5th star.
BK Partnerships, LLC.
September 6, 2024
Thank you for the very nice review. We are working on the transfer to the new phone issue.
Best Regards, Villages GPS Team
Bob P
This app is essential in the villages. It will guide you to where ever you want to go easily. I rated this a 4 vs a 5 because there are 2 things that would make it more useful. 1) It sets your path at the start, but doesnt always adjust the route to your destination if you get side tracked along the way. It sometimes does but not always. 2) Its not always as helpful on walking/bike paths as it is on golf paths. Perhaps I need to adjust settings? Overall, terrific app.
1 person found this review helpful
BK Partnerships, LLC.
March 24, 2024
Thanks for your feedback. We’d like to know the details of the problem you mentioned. Please send the details or screenshot to Villagesgps@gmail.com. We'll pass it along to our development team and see if there is any way we can improve it.