Fetch Pet Insurance

Fetch Inc.

About this app

Fetch Pet Insurance offers the most comprehensive pet insurance for cats and dogs. Claims take just minutes in our app, backed by 7,000+ five-star ratings.

Fetch Pet Insurance App Features
- EASILY SCAN DOCUMENTS TO FILE CLAIMS FASTER: Take pictures of invoices and medical records with multiple pages and upload them as one file.
- VIEW YOUR FULL CLAIMS HISTORY: See the details of all current and closed claims, so you can keep tabs on your invoices, medical records and payments.
- SEE EXACTLY HOW WE CALCULATE YOUR PAYOUT: For all approved claims, you can see a detailed breakdown of your payout (your Explanation of Benefits).
- TRACK YOUR DEDUCTIBLE PROGRESS: Your Explanation of Benefits lets you track how much progress you’ve made toward your deductible.
- INTERACTIVE CHAT: Our chatbot is available 24/7 to answer your questions.
- GET PAID BACK 5-10 DAYS FASTER: Sign up for direct deposit. Payments are secure and there are no hidden fees.
- ACCESS ONLINE PHARMACY: Members can access our online pharmacy, Fetch Pet Rx, through the app (only available in the U.S.) and get up to 100% reimbursement with qualified prescriptions.
- FETCH HEALTH PERKS: As a member, you’ll gain access to FetchPet Health Perks, a one-of-a-kind marketplace with more than $1,500 in offers from brands dedicated to keeping pets healthy and happy.

About Fetch Pet Insurance
We designed our pet insurance to give you more peace of mind. That’s why we cover more types of injuries and illnesses than other providers — and include full-mouth dental coverage, sick-visit exam fees, behavioral therapy and more. Get coverage that fits both your budget and your pet’s needs. Customize your plan with an annual deductible you choose and reimbursement rates of up to 90%.

Follow us on social media for the latest updates (and pet pics!):
https://www.facebook.com/FetchPetInsurance/
https://www.instagram.com/fetchpetinsurance/
https://www.linkedin.com/company/fetch-pet-insurance

Ratings and reviews

This review is about the app only, not about Petplan's service itself. The app is flat-out bad. It doesn't load half the time, regularly forgets my login information, and tends to freeze on blank screens when I try to do anything. When the app flow works as expected, it's good enough. It's easy to submit a claim, but impossible to find the forms you need (such as the *mandatory* veterinary history form).

Edit: App isn't fixed, is still glitchy as of 9/25. And your comment completely ignored the fact myself and others have been asking about a multi pet discount. Every other pet insurance company offers one. What's the deal? This app is incredibly glitchy. Said I needed an update. I did, now it won't even open, just instantly crashes. I am paying for 3 animals and can't get a muti pet discount! Should at least have a working app 😡

App doesn't load properly, close it out and reopen, still waiting on a blank page. Then when it finally does decide to work you click a link in app it goes blank again and have to close out, go back in and start all over. No way to change your policy on the app, tried to cancel but nothing in app that allows you to or even tells you how to go about canceling. You call the number and sit on hold for 30+ minutes only to get someone who will circle around to keep you... Nice sounding people though.

What’s new

Bug fixes and other enhancements