
Ty Monaghan
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Got this based on recommendations from various sites. I was surprised how on my own I was for installation. The partial open only sometimes works (possibly recently fixed) but now I don't seem to be notified when the door is left open anymore. This product just wasn't as easy to install or use and the support isn't as good as I was expecting. It mostly works but it's also a pain and if I can't rely on it to remind me that I left the door open that's a major selling point that's not working.
1 person found this review helpful

Davin Larsen
We've had a tailwind device for a few years now and have really liked it a lot. However, the latest app and firmware updates have completely broken the auto open feature. it will work well for a few days, then will quit working again. I've double checked all permissions, tried rebooting the device and my phone, but nothing helps. It's a shame because it has been great up until now. We may have to look into alternative options if this isn't fixed soon.
1 person found this review helpful

Ryan R. Rosario
Horrible worthless app. When trying to open or close the door, it just spins and spins and spins and spins and spins. There is absolutely no fault tolerance built in. If switching between wifi and 5G, as most of us are in the driveway, retry the command. This isn't hard. Half the time the app says the garage door is offline when it isn't. The latest update put the final nail in the coffin. Tearing out the system and installing something else. Sad thing is the system itself works fine.
2 people found this review helpful