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Bolt Mobility Corporation

About this app

Gotcha believes mobility is freedom. We empower communities by providing easy, convenient access to sustainable transportation. Our scooters offer a simple solution to the daily grind, giving riders a practical way to get from A to B, and maybe put a smile on their face along the way. That means less traffic, less pollution, less road rage, and fewer headaches that come with car ownership

Ratings and reviews

Can't rent a bike because the app doesn't work. First it couldn't send a text to my google voice number. Customer chat got me past that. Then I can't confirm my password because the keyboard pops over the box and somehow won't direct keystrokes to it. Customer chat was unresponsive after that. Why can't this be done on a website instead of an app, which would be more compatible and easier to use?

I've been wanting to try this for like two years now, so I'm greatful for a different new experience. The negatives: Handle bars on both bikes were crooked at about a 20 degree angle. Hard to ride with handlebars turned the wrong way. Rode from one kiosk to the next, parking where we were supposed to, and we got a parking fine for $20. They waved the fee when I complained but it wasn't fun thinking I'm getting fined when I didn't do anything wrong. Better to just ride your own bike.

No support at all. No option to find support through the app. Also, when trying to add payment info they pretty much trick you to add $15 to your account, which you won't get to use bc the bikes are never charged. Now I can't get support to get my money back. I'm pretty disappointed in this experience.

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