Railed! Train Delay Repay

The Wagon Company

About this app

Your train is delayed. You’re owed a refund. We’ll get it for you.

You’re entitled to compensation every time your train runs 15 minutes late.

The problem? Claiming it is a nightmare. Operators make the process deliberately tedious, with separate forms, confusing eligibility rules, and a 28-day deadline ticking away while you’re still fuming on the platform.

Railed fixes that.

We monitor your journeys automatically, spot eligible Delay Repay claims, and file them with your operator on your behalf. You get your money back without lifting a finger.

Under the UK’s official Delay Repay scheme, you’re entitled to compensation whenever your train arrives late at its destination:
15–29 minutes late: up to 25% of your fare back
30–59 minutes late: up to 50% of your fare back
60 minutes or more: up to 100% of your fare back

Most passengers never claim because the process was designed to put you off.

Railed removes every obstacle.

Railed detects your ticket purchases automatically and monitors your journeys. When a delay qualifies, we fill in the claim form and submit it directly to your operator. You receive 90% of every successful claim - we keep 10%.

If a claim is rejected, you pay nothing.

No subscription. No monthly fee. No upfront cost. Ever.

Works across the entire National Rail network: Avanti West Coast, LNER, Great Western Railway, Southeastern, Southern, Thameslink, Greater Anglia, East Midlands Railway, TransPennine Express, Northern, South Western Railway, CrossCountry, ScotRail, c2c, Chiltern Railways, and more.

We handle Delay Repay claims across all major UK operators.

Completely hands-off.
No forms to fill in.
No deadlines to track.
No hunting down the right operator page.
No upfront fees - ever.
Only pay when you win.

Delay Repay is the UK government’s official train delay compensation scheme. Every claim Railed submits goes directly to your train operator through the official channel.

It’s your legal right - and we’re here to make sure you actually use it.

Stop letting your compensation expire unclaimed.

Download Railed - and start getting back every pound you’re owed.