
Robert Williams
This app is absolutely terrible. It has been down so often—and for so long—that I’ve lost track. It is completely unreliable and fails to provide basic information, such as reward points or available credit on the card. What is the purpose of having an app if you can’t depend on it or access essential account details? This is beyond frustrating and completely unacceptable. Zero stars—five thumbs down!
4 people found this review helpful

Gwen
Second time I've tried loading the app to try and play the current mobile only Hoop There It Goes promotion, only to get the "Uh oh, techincal difficulties" message. My account wouldn't load and I missed playing in the event. It's very frustrating. You guys have beautifully maintained casinos that run like a well-oiled ship, yet your mobile app does not reflect the same caliber of excellence. Please do something about it.

Craig Neitz
App is absolutely horrible! Between the errors and it crashing, it's basically worthless. Can't access promos. Can't even book a room through the app, it just gives you a phone number to call. Not to mention there is no detailed information on various room options. The funny thing about it is that right before they released this new app, the sent out emails hyping it up, and it's been nothing but a huge disappointment. Hire a decent app developer for crying out loud!
18 people found this review helpful
Gila River Casinos
April 24, 2023
We apologize for the inconvenience. While we work on this issue for the Wild Horse Pass section of the app, you can still click through to check on rooms and bookings if you switch properties to Vee Quiva. This will send you to our hotel portal where you can choose either WHP or VQ to book. I hope this helps. Thank you.