FOH Caller Detector

Grasp Studios

About this app

Turn Every Phone Call into a Personalized Guest Experience

FOH Call Center is a smart caller identification app designed for hospitality teams using the FOH platform.

When a customer calls your venue, the app instantly detects the phone number and automatically opens the guest profile inside FOH. This allows reservation teams to recognize the caller immediately, access their history, and respond faster with a personalized experience.

Instead of asking basic questions like “What’s your name?” or “Have you been here before?”, your team can greet guests by name and instantly understand their preferences.

This creates a smoother workflow for staff and a more premium experience for guests.