Hello, dear adventurer!
Thank you very much for your feedback, please go to [Settings → Personal → Contact Customer Service] in the game, our Customer Service Team will be happy to help you ʕ•͡ᴥ•ʔ! We will try our best to improve this issue, and hope you can continue to support us through our work, thank you ʕ•͡ᴥ•ʔ!