
Heather Hazard
Terrible experience from the beginning. They make you use your phone number and a text code to log instead of a password like a normal app. Then when you finally get there, it has stupid unfriendly features. Like when you add a gift card you have to enter the pin that is on the gift card anytime you want to use the gift card or see the remaining. Only can have one card at a time. Deleting and never using again!
11 people found this review helpful

Heather Roberts
At the beginning the app worked great, however, I have been trying to access my account for weeks now and am unable to sign-in/verify my account due to the ap wanting to send me a verification code that never comes no matter how many times I request the code to be resent. I am so angry because I have an e-card that I purchased and have zero access to it to order drinks. I have emailed support numerous times about the issue to no avail, so until you fix your app, I have to go somewhere else. SMH
14 people found this review helpful

Kristina Wilson
I have been trying to get into my acct. on the app for over a month. I have tried to log in to check my points and order a drink and it will get as far as me putting in my phone # and the app "sending a code to verify" me.. but the text with the code never arrives!! I've resent it several times with no luck! Also, it's not just me apparently b/c the same thing is happening to my friend & she has an iPhone! I might just start going to Dutch Bros, b/c this is ridiculous! Fix this problem!!
11 people found this review helpful