Gravity Coffee

GravityBrands

About this app

The Gravity App is the most convenient and exciting way to order ahead for pickup. Rewards are built right into the App, so you earn points as you go towards free drinks. Explore features such as:

Sharing a drink with a friend! Have a favorite drink? Quickly tell someone about it!
Order & Pay ahead.
Tip your Gravista!
Earn points.
Manage gift cards right in the App.
Check your balance on gift & loyalty.
Find a store and hours.

Join the Galaxy Club! Galaxy Club members receive:

Special discounts.
Access to a NEW secret menu.
Special promotions.
Two FREE drinks each month (see app for details).

Come join us in our Gravity Takeover!

*At participating stores. Restrictions apply. See Gravity Coffee for details.



*Copyright info: 2022 Gravity Brands LLC

Ratings and reviews

I still don't like that it seems the reward program changed. It's no longer 1 point per drink ordered, not even 1 point per order. It's now 1 point per $10 spent. I've asked my baristas and they seemed confused by this, saying I should still be getting the points, but I only ever get a point if I spend over $10, which is almost never. If it's supposed to be 1 point per ORDER, then I'm missing around 30 points or so.

Update: they can still manage to charge for the Gravity Club, but can't fix their app. I emailed support and never received a response. I will not be going to Gravity anymore. Absolutely terrible. I have not been able to log into my app for 2 weeks. I never receive the confirmation code. Which means I cannot cancel my premium service (why pay $10/mo for something I haven't been able to use for weeks). I used to love the app.

I rarely write negative reviews, but don't waste time on this app. Typically I create rewards accounts online, but since that wasn't an option, I downloaded the app. Unfortunately, as many others have mentioned in recent reviews, there is an error in receiving a validation code after putting your phone number, so there is no way to sign up/in. I have tried multiple times over several weeks and even sent an email to the provided support email 10 days ago to no response. Very disappointing.

What’s new

Enhancements and Bug Fixes