Olivia Morris
I already had a gravity account, but downloaded the app recently. I have made one successful order. After that it stopped working. It won't let me put my phone number in, and it won't let me tap any of the other buttons on the sign in screen. I've tried them all, and they just all lead to the same pop-up apologizing for an inconvenience and saying to contact their support team.
20 people found this review helpful
Kylie Engelking
I rarely write negative reviews, but don't waste time on this app. Typically I create rewards accounts online, but since that wasn't an option, I downloaded the app. Unfortunately, as many others have mentioned in recent reviews, there is an error in receiving a validation code after putting your phone number, so there is no way to sign up/in. I have tried multiple times over several weeks and even sent an email to the provided support email 10 days ago to no response. Very disappointing.
17 people found this review helpful
Kierra Clark
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Update: they can still manage to charge for the Gravity Club, but can't fix their app. I emailed support and never received a response. I will not be going to Gravity anymore. Absolutely terrible. I have not been able to log into my app for 2 weeks. I never receive the confirmation code. Which means I cannot cancel my premium service (why pay $10/mo for something I haven't been able to use for weeks). I used to love the app.
15 people found this review helpful