GrayHawkOS

GrayHawkOS

About this app

GrayHawkOS is a complete operations management platform built exclusively for Delivery Service Partners.

Manage your entire operation from one app:

- Dashboard — live stats including active drivers, avg score, platinum rate, and scheduled drivers today
- Roll Call — driver attendance confirmation with real-time team chat, opens at 5PM for next-day shifts
- Van Assignment — assign drivers to vehicles by day with a single tap
- Scorecards — weekly performance tracking with full metric breakdowns per driver
- Leaderboard — driver rankings by score and packages delivered, weekly and all-time
- Outreach — AI-assisted coaching messages for drivers needing improvement
- Disputes — track and manage scorecard disputes with 10-day deadline countdowns
- Schedule — weekly driver scheduling with all shift types
- Fleet Management — vehicle roster, status tracking, and incident logging
- Incident Logging — log and track vehicle incidents by van with history
- HR — employee records, job postings, and applications
- Training Guides — delivery and safety reference guides for your team
- Team Chat — real-time messaging for your entire operation
- Search — instantly find drivers, scorecards, vehicles, and messages

GrayHawkOS syncs in real time across web and mobile — changes made on any device are immediately visible everywhere.

Requires an active GrayHawkOS account. Contact your DSP owner or operations manager for access.