What is I'Velo
There are times you really need a bike. We don't know where, when or why... but we try to be as close to you as possible. I'Velo is a bike-sharing service. One that we have built, improved and will continue to shape around the users’ needs. We have 10 years of experience, millions of rentals and the desire to remain on the market for at least the same amount of time. Therefore, by inviting you to join us, we are prompting you to: Download the app and let's take the I'Velo story forward.
The new I'Velo app
This app version is focused on simplifying the bicycle rental process. We have implemented and will further implement a series of measures for this purpose. However, to ensure the security and smooth operation of this programme, but also to make sure that we can provide high quality services to all users, we request user identity information. We are and will remain the provider of „Bikes for hire with valid ID”
We know that a relationship is based on mutual trust. And in order to earn and most importantly keep your trust, here is what we do, what we are considering very carefully:
Understanding the importance of the smooth and continuous operation of rental services
Continuous development and attention to user feedback
Shaping the project around users’ needs and in line with market changes
Fairness and maximum transparency in personal data processing
Last but not least, we want to talk about the roots of this project. The I'Velo project could be classified as "100% Romanian". The supporting software, as well as most of the equipment we use are manufactured or assembled in Romania. Obviously, the programs, components, parts or various other equipment are manufactured in the EU, US or China. What we mean by "100% Romanian" is that we have tried and managed, with subjective satisfaction, to offer a bike-sharing service built in Romania, designed by Romanian engineers, designers, developers and IT programmers.
We should also mention that I'Velo is a social responsibility project, carried out by the Green Revolution Association, sponsored by Raiffeisen Bank Romania and Kaufland Romania.
Where you can find us
The I'Velo project has national coverage. The cities in which we currently operate are:
For more details regarding this project, please visit www.ivelo.ro. Here you will find a detailed description of our project, as well as the e-mail addresses or telephone numbers you can use to contact us.
We have reviewed the "Terms and Conditions" and the “Information Notice" so that they are easier to read and understand.
The rights provided for in these documents are easier to grant or withdraw.