SMARTg Home

Changzhou Greenworks Investment Co., Ltd.

About this app

SMARTg living at home with Greenworks
  1. Full command of your in home Greenworks SMARTg products
  2. Control your Greenworks robotic vacuum and other upcoming SMARTg home products
  3. Schedule, customize and monitor all from your SMARTg app
  4. Easily share devices with family members
5. Easy to connect and program your Greenworks SMARTg home products

Ratings and reviews

This app is pretty good for being outside their realm, (robot vacs). The problem is the quality of the vacuum. The first was replaced under warranty because the area where it sucks up the dirt was ripping . It was followed by one of its LEDs no longer working causing it to go backwards often and not being able to dock itself correctly. The replacement has had bad wiring to the battery making it look fully charged but instantly died, bad wiring to the brush (brush stuck error)and now LED.

Not sure why Greenworks thinks everything needs to connect to their app in order to work. Especially since EVERY review on here talks about the app not connecting and crashing. I bought a go-kart that can only go 15 mph (advertised 25) because I can't connect it to the app. Was trying to hold out to see if they fixed it, but seeing as some of these reviews go back MONTHS i guess thats a lost hope. What a dumb idea to use an app as a speed switch when they could have just used an actual switch.

The vaccum GRV5011 keeps forgeting the App, now the App does not retain the map information correctly. Keeps forgetting and automatically updates what was stored in maps. Also all options do not work in App. The App is disaster and cannot operate the robo vaccum and now greenworks usa also does not honor warranty.

What’s new

Function upgrade optimization, making the device easier to operate.