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I have had this problem before, then it stopped for a few months. now it is doing it again. When my monthly subscrition expires, it automatically charges my bank account, then STILL tells me its expired and makes me pay a second time. it has glitched before and charged me five times in one month. Emails are not returned. PLEASE contact me on this matter and fix the issue!!!
NextGen Business Solutions
June 12, 2019
I am very sorry for the issue that you experienced. The issue is now resolved in our app and a full refund for both charges will be on your credit card in the next few days
Eliza DiDomizio
At first glance this looks like a dream come true! I've been frustrated with other tip & income tracker apps that are only set up for hourly pay and not commission. Big surprise when I found an app specifically designed for groomers!! It's very simple and straightforward & breaks everything down nicely. It was clear as day to see that it starts off as a trial, & it doesn't make you give payment info to get started. The only thing that's missing for me is the ability to factor in a bather fee.
2 people found this review helpful
Jenni Musser
Let me be apart of the positives here. For me, it's the perfect app to keep track of grooming services, I've provided. It's not super elaborate, which makes it really user friendly and easy to use especially when I'm quickly adding in a sale or service. The developer has made it clear from the start that you start off with a free trial for 30 days, so you're not taken off guard with this as other reviews seem to say you are. Any bugs or kinks I'm sure will be worked out over time. Be patient.
2 people found this review helpful