Easy-to-use and very convenient.
Always the best Always on time. One time all the streets were blocked off and my driver called and told me where to meet him. I walked a few blocks, but he got me home. I was very grateful. When I need a car service I call you.
Beware of airport pickups! While the service worked well for a scheduled pickup at our home, in both reservations I made for airport pickups we faced problems. Basically, the app does not properly prompt and require a flight number to complete an airport pickup reservation. The result is waiting for the driver to come find you...or you having to find the driver. Our flight was 20 minutes early, but our driver was 40 minutes away...so we cancelled (at a $100+ fee) and took a nearby UBER. Any delays after landing = big "wait fees."
Constant status updates Love the updates all along the way. Really appreciate the piece of mind your ride is being monitored.
So convenient I have enjoyed every ride booked! Love the app for ease of planning. Great service!
- 15 minutes restriction for 'ride now' reservations is removed