Ron Hoofnagle
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March 2024. Update restored earbuds to functional, however, ap has frequent crashes. Gets stuck on the screen that helps troubleshoot pairing, even when the earbuds are working - I have to force close the ap to clear it. Also giving persistent notification that permissions have been denied, however, enabled all permissions are enabled in the ap settings. Better but not ready for prime time. Update Nov 2023. Still not functional. Stuck on "trying to connect." Ap seems to be garbage.
2 people found this review helpful
GSM, LLC
February 20, 2024
Hi, have you tried the latest update? It seems to fix the issue for many of our users. If it doesn't work for you, could you contact us at support@gsmoutdoorshelp.zendesk.com so that we can work together to figure it out?
George Lee
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I had the Silencer BT, the app used to work, granted, it was fairly basic. Like everybody that's reviewed this App in 2023, I'm stuck with the "Connecting" and a spinning ball of death that won't let me configure the earbuds. I can connect them and pair them via bluetooth and get basic functionality, but the App is completely broken. I've uninstalled, reinstalled, rebooted, cleared data and Cache, and on a Pixel 6 Pro, S22+, and Tab S8. Customer support gave me an upgrade to 2.0 buds for free.
16 people found this review helpful
GSM, LLC
February 20, 2024
We're sorry to hear that you're having issues with your device. If you haven't already, please update your app to the latest version and try again. We've identified and fixed the issues with the Silencers. If you're still having issues, please contact support at support@gsmoutdoorshelp.zendesk.com.
Dark Draggon
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You shouldn't have to keep deleting and reinstalling an app to make it work. Plus the app makes you log in every time you use the headphones to turn off the auto shutdown and change the listing preferences. There is literally no reason for this app to exist, the previous XV BT version did all this from the headset and never had any problems.
3 people found this review helpful
GSM, LLC
February 20, 2024
We're sorry to hear that you're having issues with your device. Please contact support at support@gsmoutdoorshelp.zendesk.com with your problem, and we'll work on resolving it as soon as possible!