Soma Nagzarkar
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Today i am downloaded this app but this app is not working Its showing upload the passport front copy but button is not working so I am unable to send my money through this app My shipmoney is not working Until its show money transfer First they sent me 6 digit code and i enter and moved forward Money transfer through Western union and moved forward and show transfer money and stoped not moving forward last one week I'm trying
4 people found this review helpful
ShipMoney
December 6, 2023
Dear Soma, We highly regret the inconvenience. However, we could not understand the exact problem. Please shoot us a message at https://customersupport.shipmoney.com/support.cfm with relevant details. We'll be more than happy to assist you.
Thanks.
Prasanna Targal
One of the worst customer support i have ever been into, from past 15 day I'm trying to reach out to shipmoney but no response. Issue was about transaction error and transaction failed, though money got deducted from my account and never got it back. Been trying to reach out to customer support but seems they are least bothered. Very disappointing.
13 people found this review helpful
Dear Prasanna, Thank you for your feedback. We apologize for this delay. I do show we were able to reach back out to you and resolve your issue in ticket ending in 2819. Hope you have a nice day.