37 reviews
Content rating
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About this app

This is our new Gubagoo app, helping to keep you connected with your customers on the go.

This beta version of the app provides an enhanced chat experience, but does not yet have all of the features of the legacy version.

Just like in GLive, you will be notified of chats, you can monitor conversations in real time, and ResQ those chats - from anywhere!

The original version of the app is still available in the app store, and has our full mobile feature set, including Virtual Retailing connectivity, dashboards, and reporting.

Here’s what is currently available in this enhanced app:

- View live chats across all channels (except Text+, coming soon)
- Take over (ResQ) live chats
- Send messages to your customers
- Send whisper messages to Gubagoo chat specialists and your staff
- View and send inventory, offers, and contact cards
- View and send your saved responses
- Send files, such as photos, videos, and PDFs
- Enter and view customer details
- Enter lead information and submit the lead to your CRM
- Push notifications

If you need access to any of the following features on your mobile device, you will still need the legacy app:

- In-app notifications
- Do Not Disturb mode

Virtual Retailing Features:
- View deals

Dashboard and Reporting Features:
- View history
- View dashboard
- View leads
- View saved responses
- View inventory
- View offers
- View and edit your profile information
- View and edit your notification settings
- Access our help center

This app will be continuously updated to include the features from the Legacy app, and will soon replace the original.
Updated on
Aug 28, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Messages and 4 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

36 reviews
Seth Cortez
June 25, 2022
Ever since switching to this new app not only myself but almost all of my coworkers have had issues where we go to open a new chat and the app closes us out to our home screens. I have also been having issues where if I tap on a chat notification outside of the app it doesn't open up the app (the previous app worked perfectly fine with notifications)
8 people found this review helpful
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Sarah Valenzuela
August 16, 2023
Waste of time, it used to work good. Nothing has changed on my end and now it's glitchy and lags. Makes me look bad to my customers when I have delayed responses. Tried to get this fixed several times and run into a dead end
5 people found this review helpful
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Zane Gresens
May 10, 2023
Notifications, even when they are working, crash the app upon opening them. Most of the time you just won't get them at all. Just a lazy effort on the app, which is a shame, given how overall well the website works.
4 people found this review helpful
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What's new

Updated Android SDK to 33