
arjuna thilo
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Good at first glance, but document verification is a mess, there's no response in days, not even to follow up emails. Update a few months later: after much effort I got verified, started using, got good reviews, now suddenly all devices logged out, saved password not accepted, password reset email not coming. Paid a bunch, again can't use. 😒 Btw. Their response is such, because I'm not using my Gmail address on their system.
1 person found this review helpful
Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. Member satisfaction is very important to us, and we continuously work to improve our platform and services. If you have not already done so, we encourage you to contact our support team directly so that we can better un...

Win Parker
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Love home exchange. However the app never recognizes my searches. Even Paris, France. I have to scroll over the world map (if the nap will load, which is rare) and zoom in on the city I want to search. I should be able to type in the city name in the search bar, but it never recognizes any cities. In response to home exchange's response to my review: the cities rarely pop up in autofill. I can type Paris, France and nothing pops up.
17 people found this review helpful
HomeExchange
September 24, 2023
Hello WIn.
Thank you for your review. Please contact us directly in order for us to check that situation, as this is not the expected behavior of the app .

Monica McCoy
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We had a host cancel (very understandably) and Home Exchange was so quick to help us find a suitable alternative. This will be our third time and we couldn't love it more! it makes traveling possible for anyone on a tight budget or who simply enjoys the comfort of staying at someone's home. I especially love that you are caring for a stranger's home. It's very lovely.
1 person found this review helpful
HomeExchange
July 23, 2026
Thank you so much for your review!
We’re so glad to have you as part of our community.
Happy swapping,
Your HomeExchange Team