Gullak : Customer Service App

Gullak App

About this app

Gullak App helps customers share complaints, communicate with brands, and resolve issues transparently in one place.

With Gullak App , customers stay in control of their complaints while brands can respond publicly or privately for faster resolutions.

Key Features:

• Post complaints with photos and details
• Open discussions between customers and brands
• Private communication option for secure support
• Track complaint progress and updates
• Mark issues as resolved when satisfied
• Community suggestions and helpful responses
• Upload bills, screenshots, and documents
• Public transparency for better customer service

Gullak is designed to improve customer support experiences by making communication open, simple, and collaborative.

Whether it’s delivery issues, damaged products, payment problems, or service concerns, Gullak helps customers and brands connect efficiently.

Features for Users:
• Create and manage complaints
• Edit posts and updates
• Share supporting files and media
• Receive replies from brands and community members
• Maintain control over complaint resolution

Features for Brands:
• Reply publicly or privately
• Improve customer trust
• Resolve issues faster
• Engage directly with customers

Gullak App focuses on transparency, communication, and better customer experiences

What’s new

Initial public release of Gullak App.

• Share customer complaints, feedback, praise and questions.
• Connect with brands through a dedicated customer service platform.
• Performance improvements and bug fixes.