
A Google user
Good overall as payment was made easy with Paylah! There are some noteworthy improvements that can be made, for example, when I purchase a ticket to my friend, it will be good if I can input her email, and the ticket gets automatically transferred to her account (and she can view in her IGV app). It would be better if I can send her a unique message together with her ticket! Keep up the good work!
27 people found this review helpful

A Google user
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It's really a super convenient app, especially after the integration with PayLah! However, I have 3 complaints: First, the convenience fee of $1.50 per booking only really makes sense for larger groups (spreading the cost). Aren't we at a higher technological level now that such bookings shouldn't come with a booking fee? Second, I use a Samsung, and I used to be able to take a scrolling screenshot on your app, but now it only captures one page at a time. I'm sure it's an overlooked coding issue. Third, y'all keep having the "add to passbook" function for the ticket, but it's not an app I can install. What's the issue? Other than that, I love this app and use it about once a week!
20 people found this review helpful

A Google user
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Firstly, I don't understand the need for $1.50 convenience fee.... I buy online to reduce the need for staffs at your counter, no need to print eticket. Everything is automated... Why should I be paying so much... 5min before show, I tried to retrieve the qr code on app, but the app just wouldn't load. Had to get it from email instead... Please refund my money for the inconvenience..
12 people found this review helpful