iService

Haier India

About this app

iService is a Mobile Application. This is a single platform on which all key tasks of service will be integrated. System will implement below business objectives:
* DDS Scan to find out the details of products
* Dashboard to show the target/achievement of Service Centers
* User Dashboards (show the statuses of service requests)
* Online Attendance & Leave process for Off-Roll employees.
* Approval/rejection of team member's leaves/attendance regularize by Manager.
* Knowledge Bank, Out of Warranty Charges, AMC Revenue Report and DVR Optimization.
* Training Plan for Guest User
* Broadcasting features to share common information with all users at same time.
* Notification service between specific users.
* Planner system on which users can plan their tasks with date wise.
* On Reach Out features, Employee can raise their query & get response with functional department like Operations, Spares, Technical, Quality, Defective, Call Centre Management.
* Training and Test
* Given e-Learning option (YouTube Videos, PDF, Docs, Images)
* Showing Holiday List

What’s new

# Added Knowledge Bank, Out of Warranty Charges, AMC Revenue Report and DVR Optimization features
# Implemented Training Plan for Guest User
# Added Content Assessment & Documents and Training Plan features in LMS section
# All UI enhancements
# Given all features access to Admin
# Reverse Pickup access given to DSC Manager
# New user role State Head is added.
# Bug fixing