
Cainaben
First time user here and it really disappoints me. Can you imagine, I've waited for an hour for my dinner (the expected delivery would be 7:45 pm) only to find out that my order was cancelled last minute 😡. 10 minutes before, it says that my order was on their way. I assumed that my dinner is done (around 7:00 pm) and the rider is on their way to pick it up and send it to my home. Immediately, I've uninstalled the app. I gave 2 stars because the interface is good, just the service is not good.
9 people found this review helpful
TECHZILLA GLOBAL SOLUTION SDN BHD
August 18, 2022
Hi. We would like to apologize for the delay. Please provide your order bill number via email, at hello@halo.express for further action. Thanks and sorry again.

Rizali HW
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Halo Delivery has continued to improve its service year after year since 2021, and it truly shows. The app is easy to use, deliveries are fast, and the riders are always polite and professional. Here in Tawau, Sabah, my family and I have been using this app regularly because it is reliable, affordable, and consistently delivers a great experience. It's great to see a local delivery platform keep improving and listening to its customers. Highly recommended for anyone looking for a truste

ashura tahir
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Trying for the first time using this app to order meals, and regret it. Maybe there's lack of delivery riders at my area, thus ordering process consumed quite long time, from finding a rider to delivery to my house. And once they managed to find a rider, I couldn't track the rider's whereabout, just keep showing "on the way pick up" notification for the past 30 mins. Honestly, I'm not going to use this app ever again.
58 people found this review helpful