Hamilton Mobile CapTel

Hamilton Mobile CapTel

About this app

Talking on the phone can be a challenge for people with hearing loss. For nearly 20 years, Hamilton® CapTel® has made more than 250 million captioned telephone calls possible for people who have difficulty hearing over the phone — all at no cost to the user.

The new Hamilton® Mobile CapTel® app delivers the same Hamilton CapTel captioned telephone call experience our customers have enjoyed at home or the office for years — and now it’s available at your fingertips wherever you go. It's secure, fast, incredibly accurate and easy to use. The app syncs seamlessly with your Android™ device contacts so you can place a call with a single tap. Other features include:

• Captions on both incoming and outgoing calls
• Voicemail, Call Forwarding and Custom Caller ID
• Customizable captions for easy reading — choose your font style, color and size
• Ability to access your call log and review captions
• Browser Caption Viewing – simultaneous viewing of captions on a larger screen
• Direct access to customer care, 24/7/365
• And more!

It’s a snap to install — just download the app and follow the directions. You’ll be prompted to register and create an account with Hamilton CapTel. Simply log in and you’ll be making and receiving calls in moments!

If talking on the phone has been an obstacle due to hearing loss, now’s the time to connect again with what matters most in your life.

FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. To learn more, visit fcc.gov. Voice and data plans may be required when using Hamilton CapTel on a smartphone or tablet. Hamilton CapTel may be used to make 911 calls but may not function the same as traditional 911 services. For more information about the benefits and limitations of Hamilton CapTel and Emergency 911 calling, visit HamiltonCapTel.com/911. Third-party trademarks mentioned are the property of their respective owners. CapTel is a registered trademark of Ultratec, Inc. Copyright ©2022 Hamilton Relay. Hamilton is a registered trademark of Nedelco, Inc. d/b/a/ Hamilton Telecommunications.

The Hamilton Mobile CapTel app is only available for use in the United States.

Ratings and reviews

Very user friendly and professional. I find it difficu😊lt to work on a computer, but I can get some assistance next week. Thank you for telling me to use the computer in order to access. my voicemail. Good ok 😃

Haven't been able to use the app yet. The app does not show up in my default phone apps. Therefore I can't make this app my default phone app. I have an Att Samsung 21ultra. I have contacted support by email but haven't heard back. Maybe it's just too new.

It just went black. I reloaded the app it didn't help. Cap Tel said their end was ok

What's new

Please be sure to update your app to the latest version to get all the new features and improvements. This release includes:
• Updates to account registration
• Implemented various bug fixes
• Performance Improvements
• Integrated specific news & resources for veteran users