Handled Calls

Handled Calls

About this app

Handled Calls is the mobile command center for service businesses that already use Handled Calls.

When your team cannot answer, Handled Calls helps keep the opportunity moving. Review captured caller details, urgency, addresses, call summaries, booking requests, and the recommended next action from one calm workspace.

With the app, your team can:

• See new and urgent leads at a glance
• Review call details and decide the next step
• Create, schedule, assign, and track jobs
• Keep customer details and work history together
• Review the day in agenda or calendar view
• Receive optional notifications for new lead activity
• Manage call handling, availability, scheduling, and team settings

Handled Calls is built for plumbers, HVAC teams, electricians, roofers, landscapers, and other service businesses working from the field.

This is a companion app for existing Handled Calls business accounts. Account creation, subscription purchases, upgrades, paid-seat changes, and external purchase links are not offered in the app. Customer job payments shown in the app are payments for real-world services provided by the service business.

What’s new

Cleaner search, smoother navigation, and small reliability improvements throughout the app.