When it works - DON'T fix it!! This app worked perfectly for a year before this update. No problems whatsoever. Now it won't top up credit and I couldn't pay for my cup of tea yesterday which was embarrassing. I've emailed the Payments Team about this. Also, where has the Loyalty Card gone? I used to like seeing the different stamps popping up on screen. I'll be happy to return to a five star rating when the original app returns.
Need to turn off wi-fi to use If your phone is locked to a network, you need to turn off wi-fi in phone settings before opening the app, as a locked phone cannot transmit any data by wi-fi. Harris & Hoole should have explained this. Click on tick until it turns green. App now works, just had my free drink. After closing the app, remember to turn wi-fi on again, as the phone uses it for location.
Worst update 😡😠 Why would you go and ruin a great app. It's boring, tasteless and without emagination. Very disappointed. Hope we get a update soon as this app is embarrassing 😕
Rubbish Cannot now log in. I have loyalty points that I now cannot access. Have written to them they dont bother to reply. Not spending my money with them anymore.
Rubbish Doesnt work anymore cant check in... App crashing or stops working all the time useless, did work before update!
Sign-up coffee is no more Really excellent coffee, told my friends to visit, get the app and enjoy a first coffee on the house, but none of them could get their coffee. Strange new update
Fixing up a few bugs from our big release last week. Specifically for those that had 2 icons showing up, we've sorted that!