
Rajesh
Worst experience ever !!!! I have been trying to log a compliant but the useless chat bot doesn't let me either connect to agents or not workingat all . Always says systems are down and try again later. In the last 6 years I have never thought of changing connection but now I feel I should reconsider owing to poor customer experience in solving issues
28 people found this review helpful

Vimal Vimal
The internet speed is poor obviously. It was 1-10 Mbps/sec, until all of a sudden, the broadband got disconnected. They said that it's a wiring issue (technical). So, I had to stop my work in the middle of the shift. Let me see whether the technician would reach out or not as promised because I don't believe in Hathway service anymore. Not a reliable service provider at all.
31 people found this review helpful
Hathway Cable & Data Com Ltd.
February 26, 2025
Hi Vimal, We apologize for the inconvenience caused. We would request you to please share your Customer Account ID or Registered Mobile Number and City on centralhelpdesk@hathway.net and we will get in touch with you shortly. Thank you Hathway Customer Support Team.

thendral
Don't go for hathway !!! haven't used the app but The wifi network is the worst I've ever seen.even if you keep the router on the lap there won't be any connection or faster working. It disconnects multiple times within a span of 5 minutes.cant download a pdf or search anything on Chrome properly. The distance covered is also minimal. Vvvv slow speed even within a range of 20m.i don't know whether it is for me alone or for everyone.
36 people found this review helpful
Hathway Cable & Data Com Ltd.
February 5, 2025
Hi Thendral, We apologize for the inconvenience caused. We would request you to please share your Customer Account ID or Registered Mobile Number and City on centralhelpdesk@hathway.net and we will get in touch with you shortly. Thank you Hathway Customer Support Team.