Hathway Broadband

Hathway Cable & Data Com Ltd.

About this app

Hathway Broadband app will enable you to conduct multiple
activities at one place with the ease and flexibility. You can do following
with the app :
(a) to book a new connection
(b) track your usage
(c) bill payment
(d) plan change
(e) Register / track all the queries raised related to service / address change / shifting / payment etc.
(f) Top up

Ratings and reviews

They constantly call me for recharge reminders, but the Wi-Fi rarely works properly. I have contacted customer care multiple times, and every interaction has been frustrating. Calls either don’t connect properly or get disconnected, and there is no proper follow-up from their side. What’s even worse is that service tickets are being closed without actually resolving the issue. This shows a complete lack of accountability and customer care. Overall, I am having a very poor experience with Hathway

very poor service and after sales service from hathway. My connection is not working even after I recharged. Every time I call customer service, they say it is high priority and will be resolved within 1 hour. But there is no solution. Very bad service. 10.04.2026 13:00 hrs : After followup multiple times throughout the call with customer care executive and sent multiple mails with required details not received internet connection. after recharge done also I am not getting service.

Very disappointing experience with Hathaway. My internet has not been working since the 2nd of this month, and despite raising a complaint on this, the issue is still unresolved after more than five days. I have contacted customer care multiple times, but all I received were false assurances with no real action. There has been no callback from the support team either. Poor service and lack of accountability. Would not recommend.

What’s new

Enabled UPI Intent payment flow for seamless redirection to supported UPI apps