I would give -100 if there was a any. Hathaway is a stupid concept with utter rubbish customer service, the speed is the only thing which I liked but I'm paying too much for the CAP of 80 which was told 150 or 100 at the time of connection. These junks charge you for the days that you haven't used the internet for the month. DON'T GO FOR HATHWAY!!! FYI: I have used quiet some connections but this is the worst of all in every aspect.
Worst customer care service. Worst techencian . And worst speed .never got 50mbps only 5 to 10 Mbps And day and night time speed is 1mbps .. Bad experience Please don't take Hathway connection
What a Worst APP.. improve ur Andriod Grp to work on it.. simply creating a App does not make u well in market.. no profile and usage or plan details are found in your app ... Should give zero star.. there was no zero star .. u r lucky.. else u should be given 0 star
This is useless application. You can log a ticket but cannot update status or provide feedback on already closed request. Customer care close it automatically without even confirming if problem is resolved or not. In my case 3 times I logged a request for poor speed , no one visited and they closed ticket within 24 hours. Pathetic response, no coordination with technical support, every time same solution "restart your router plz".
The Hathaway internet service is a sham.. Forget about 50 Mbps .. you would be lucky if you get 2 Mbps .. The internet works good for one month and after that it starts to show its true colors... Please refrain from paying advance for more than a month or else you are stuck...Even if they offer 1000GB please do not pay advance.. or else you will be stuck just like I am.. pathetic customer service ... They close the ticket without even following up...In the off chance if they follow up..They resolve the issue for 1 or 2 hrs and then the same problem reappears..
This app is like the Internet service provided by Hathway.. It doesn't work.. I even tried uninstalling and re - downloading it, still didn't help me at all. The service requests itself aren't going through.
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