Hathway Broadband

Hathway Cable & Data Com Ltd.

About this app

Hathway Broadband app will enable you to conduct multiple
activities at one place with the ease and flexibility. You can do following
with the app :
(a) to book a new connection
(b) track your usage
(c) bill payment
(d) plan change
(e) Register / track all the queries raised related to service / address change / shifting / payment etc.
(f) Top up

Ratings and reviews

Extremely disappointing service from Hathway. They keep calling for recharge, but the Wi-Fi rarelvy works. I've called customer care multiple times, and every time they say "issue will be resolved in 24 hrs" or "within 7 davs", but nothing ever happens. Calls don't connect properly, ano there's no proper follow-up. Even when they say the complaint is on high priority, the problem is never solved If at all it gets fixed, it works for a week and then the same issue starts again. Very frustrating

I am extremely disappointed with the internet service. The connection speed is very poor, and I am unable to watch even a single video without constant buffering. Whenever I try to raise a ticket through the app, the Diva AI tool automatically performs a speed test and always shows around 300 Mbps for both download and upload. However, in reality, the internet takes a long time even to open the app itself, which clearly contradicts the reported speed.

Worst service. I took connection for 3 months. it didn't run properly for almost one month. Now when I don't want to recharge, I have been receiving calls to recharge every day since 9 aug 25. I want to submit the router and close the connection. But they will disconnect the call as soon as I ask to submit the router and close the connection. Now I have no other option except receiving call every day. They are going to ask me forever if I want to recharge even if I say no everyday.

What’s new

Improved app compatibility, security, and performance