Hathway Broadband

Hathway Cable & Data Com Ltd.

About this app

Hathway Broadband app will enable you to conduct multiple
activities at one place with the ease and flexibility. You can do following
with the app :
(a) to book a new connection
(b) track your usage
(c) bill payment
(d) plan change
(e) Register / track all the queries raised related to service / address change / shifting / payment etc.
(f) Top up

Ratings and reviews

I don't see any benefits from this app. lot of bugs. Even invoice also not correct I paid different amount and invoice generated different amount. If we raise any complaint they will not fix the issue, they simply restart or reconfigure that's all and they forced us close the complaint after 5 days without solution. We couldn't raise any complaint from this app.

I don't have less than 1 star option in playstore, that's why I'm giving 1 star. Network speed is okay. But, when it comes to an issue you wanted to register, the real catch begins. There is no option to connect with customer care executives to raise your proper issue. I have been trying to raise a technical request for more than 3 days. There is no way to end up with real customer care. The IVR is giving you the options and it'll automatically end your call without giving you resolve. worst

Once again I obtained a fresh connection yesterday and found the app as useless as ever since you will be made to talk to machines only. Perhaps no manual interference except when it comes for renewal or collection of money. It is a rare experience to come across technology without using nails, drilling machines and any but still lay and connect internet connection. Replies to the ratings also mechanical. Don't think that I will be able to continue the net beyond the contracted period.

What’s new

Happy Rakshabandhan.