Addison Lee: Taxis & Couriers

4.2
5.76K reviews
500K+
Downloads
Content rating
Everyone
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About this app

Experience everyday luxury with Addison Lee! Book one of our taxis, minicabs, or couriers whenever you need them, whether it's on-demand or up to twelve months in advance. Choose from our eco-friendly electric vehicles or iconic black cabs to suit any occasion.



Download Our Taxi App and Request a Ride with Addison Lee!



Over 7500 Vehicles, Including: Taxis, Minicabs, People Carriers, Accessible Vehicles, Courier Services and Executive Vehicles



On-demand: taxis in under 10 minutes in central London



London's most sustainable taxi and minicab company



Prebook up-to-12 months in advance



Airport rides with flight tracking



Business & personal accounts



We deliver parcels too with London's largest same-day courier fleet



24/7 Customer Support





Addison Lee: London's Premium Taxi App



We Guarantee:



Service: Whether you prioritise style, space, accessibility, or affordability, Addison Lee helps you find the perfect solution for your needs, whether you’re requesting a ride for one or need a parcel couriered.



Safety: Your safety is paramount. Unmatched driver safety standards and co-designed driver training in partnership with UN Women.



Business Accounts: Seamlessly manage corporate travel with flexible invoicing and priority services.



Licensed; by Transport for London: The only large operator in London with a full 5-year license.



Customer satisfaction: with a Trust pilot score of 4.2



Driver Ratings: Review and rate drivers in the app.







The boring stuff....



By downloading the App from this website or clicking on the "Accept" button below you agree to Addison Lee’s Terms of Trading (the “Terms”) which can be found at http://www.addisonlee.com/terms being incorporated in and forming part of all contracts for the provision of Services. The Terms include, in particular, a privacy policy and limitations on liability.
Updated on
Dec 1, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.2
5.65K reviews
Eljon Sathwe
November 30, 2025
It's a very primitive and unreliable system. Booked taxi in advance a day earlier, to spend an hour in the morning, constantly getting pushed as they are busy. Shouldn't accept booking for a specific time if you can't handle it.
26 people found this review helpful
Did you find this helpful?
Addison Lee
November 30, 2025
Good morning Eljon, I am sorry to hear of your disappointment. Can you please email Customer.relations@addisonlee.com with your booking reference so that we can investigate it for you? Kind regards, Mandy Customer Experience
W W
October 29, 2025
its ok but Addison Lee system doesnt allow people to book a black cab in outer London. have to ask them to change it every time for better access. Also pre booked is about £10 more than it come up on the taxi meter in the cab every time.
Did you find this helpful?
Addison Lee
October 30, 2025
Good Morning, thank you for reaching out and I'm sorry to hear of this. Please email customer.relations@addisonlee.com so this can be investigated. Kind regards Amy Customer Experience
Ruth Blackburn
December 25, 2025
I find the app really easy and convenient to use, while Addison Lee have always been reliable, accommodating, helpful and professional. I would happily recommend both the company and the app.
Did you find this helpful?
Addison Lee
December 25, 2025
Good afternoon Ruth, Thank you for taking the time to share your 5 star review regarding our app and the service provided. We are glad to hear that our booking systems have exceeded your expectations and we appreciate your kind words. Thank you for choosing Addison Lee. Kind regards, Mandy Customer Experience

What’s new

Thanks for using Addison Lee. We update our app regularly to improve your Addison Lee experience and services.
Here’s a summary of what has changed in version 9.7.1:

Bug fixes and internal improvements

Any questions? Tap Support in the app menu to explore our most frequently asked questions, or contact our 24/7 UK based customer support team.

App support

Phone number
+442073878888
About the developer
ADDISON LEE LIMITED
servicedesk@addisonlee.com
The Point 37 North Wharf Road LONDON W2 1AF United Kingdom
+44 20 7380 6013