HCare Partner

Home Care Plus Company

About this app

HCare Partner is the workforce app for service companies and field workers
partnered with HCare in Saudi Arabia. It puts job dispatch, scheduling, and the
complete on-site service workflow in one place.

The app supports two roles from a single sign-in.

FOR SERVICE COMPANIES
• Register your company, upload CR, VAT, National Address and owner documents
• Add and manage workers, issue their credentials, and set service categories
• Track total workers, active workers, ongoing and completed services
• View all bookings with status filters and assigned worker details
• Review settlements and revenue figures provided by the HCare system

FOR WORKERS
• Receive new job requests in your service categories as they are broadcast
• Accept the jobs that fit your schedule — hold multiple non-overlapping
bookings without conflicts
• See scheduled jobs with the exact booked time slot and a live countdown
• Get notified when it is time to head out, 30 minutes before the slot
• Navigate to the customer with a live route and estimated arrival time
• Run the full service lifecycle: on the way, reached, service started,
completed, QR verification, and close
• Confirm cash collection for cash-on-delivery jobs before closing
• Review your completed work in service history

BUILT FOR SAUDI ARABIA
• Full English and Arabic interface with right-to-left layout
• Saudi Riyal (SAR), +966 numbers, Iqama, CR, VAT and National Address fields
• Light and dark themes

SECURE BY DESIGN
• Documents and identity details are transmitted securely to the HCare system
• Location is used only during active jobs, for navigation and live tracking
• QR verification confirms that the service was completed at the customer

HCare Partner is intended for registered HCare partner companies and their
workers. A company account, approved by HCare, is required to sign in.

Support: [e-mail]

What’s new

- Fixed company registration not accepting the partner agreement
- Password requirements now shown while typing
- Partner agreement text now scrolls fully
- More accurate worker location on the route map