App was great, now having trouble When I first got the app, and for a long time after, it worked great. It was very convenient for paperless claims submissions. Just recently, though, the app has been hiccuping on accepting new claims. It tends to lose them. I have been waiting for any word on why the app is no longer working reliably and when I can expect something to be done about it. Until then, I guess it is back to scanning and emailing claims.
The app used to work well for claim submissions but now it won't load any pictures of the claim receipts. This version has been rendered useless. Please fix!!
Doesn't work. For two updates now across 3 phones I've been entirely unable to upload any photos or pdfs of bills or get any information about my account. Worse than useless.
Really annoying that I have to log in again every time I go to the main menu page **Update: This only seems to have been an issue the first time I ran the app
Difficult and confusing to use. The app apparently lost my dogs medical records. Really feel like I have been wasting my time and money.
Annoyed! Can not change my pets photo. This seems like a simple fix..... please update!!!
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