CrescendoConnect

Delta Health Technologies, Inc.

About this app

The CrescendoConnect app is designed to help home health, hospice, and private duty home care providers facilitate communications between caregivers, physicians, patients, and families; leading to better patient outcomes, improved quality of care, and cost reduction.

Features include Electronic Visit Verification (EVV) through GPS-enabled tracking; secure communications for better coordination of care and communications between healthcare professionals, patients, and families; and collaborative care with physicians, caregivers, families, and others.

CrescendoConnect, compliant with Federal and State EVV requirements, automates the EVV process and offers ease to caregivers. Caregivers can view and document on care plan tasks, access upcoming schedules, and review important appointment information in advance – all from their smartphone/mobile device.

Users may easily, and securely, communicate with multiple disciplines, agency staff, and the patient. And, all communications within CrescendoConnect are compliant with HIPAA regulations and the Home Health Conditions of Participation.

CrescendoConnect can capture the patient’s signature while also providing physicians an easy way to view and sign orders for patients.

CrescendoConnect = Coordinated Care

Ratings and reviews

App is inconsistent. It is not uncommon it will not allow check out even though check in has registered. Also, not uncommon app will shut down when attempting to check out, or open previous visits to check times. I've also had times, a pt I've checked in and out, it has later disappeared. These issues have been present for quite some time. As this app is not rated well, with multiple complications being cited, will the developer address them.

Check in goes smoothly. Complete tasks and enter notes fine. Check out is a nightmare. It takes forever to go through check out process. Then when you think it's completed, the app goes offline, freezes, or stops working. Times are not being processed and have to submit paper forms to get paid.

I feel like I spend more time trying to log into the app than I actually do working. It freezes and boots me out 3/4 of the time. It'll work good one day and then not work at all for 5 days, it's honestly frustrating, to say the least. It's so off and on, I've used more paper forms than I have EVV the past couple months that I've been employed. Now I'm getting paperwork because I haven't been able to use the EVV system as much as they'd like me to and it could result in termination.