115 reviews
Content rating
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About this app

The new improved Heathrow Express app has some great features and benefits to help make planning and booking your trip quick and easy.

Personalized experience – Create an account and login to activate all the features of the app. Including presenting your travel day information with your tickets along with live train times on your home screen.

Live train times – In addition to the scheduled times and service information, you will now be able to see live train times on the day you travel, making your trip planning even easier.

Accessing tickets – Your tickets can easily be accessed and managed in one place on the app, allowing you to view upcoming tickets for travel and manage past tickets.

Manage your account – With all your details in one place, including payment options, personal details, and currency settings it’s easy to create and manage your experience how you want it.
Updated on
Oct 28, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info and Financial info
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
Data can’t be deleted
115 reviews
August 1, 2022
Okay. This app is crazy and super buggy. It has a very nice user interface; but what's the point when it's not working? I booked a ticket from Heathrow to Paddington station and I had to close and reopen the app several times to get the booking completed. When I try to find the return ticket, it doesn't show the ticket in active tickets. Luckily I got the good old emails and used that PDF as my return ticket. Be very careful. Have the tickets emailed to you without depending on the app.
1 person found this review helpful
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Wim Hance
November 15, 2022
My return ticket wasn't there in app, it stated that it had been used several days before (untrue), which led to WWIII with the attendant at the gate. Treat with caution because it doesn't work and their staff are unaware of the glitches.
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Nikolas Velissaris
November 27, 2022
Limited functionality I'm afraid. Good for booking and planning ahead but utterly useless when it comes to scanning the QR code. Also handy for latest updates
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What's new

We are always working to improve our app. In the latest version, you'll find a smoother planning and booking process.
What's new?
1. Clearer way to select directions
2. Improved check-out experience
3. We have fixed a few minor bugs