Break-in Self Inspection Appli
2.2star
943 reviews
100K+
Downloads
Everyone
info
About this app
HDFC ERGO's Self Inspection Application has been designed thoughtfully, with guidance at every step.
Inspection process:
• Choose Self Inspection
• You will receive an SMS with Reference No & application download link
• On opening the app, you will be auto-logged in to the application
• Help your self with the 'Engine & Chassis No Locator Guide' to help yourself find your vehicle Engine/Chassis No.
• Park your vehicle in an open area with ample sunlight
• Start recording the video - as guided
• Take photos- as guided
• Submit the inspection
• Our team will process the inspection in 1 hour
• Make a payment from the link received
• Policy Issued
Required Permission
• Camera/Storage - To capture photo and video in order to upload your inspection
• Location – For timestamp with location over the image as watermark
• Microphone – To capture the audio along with the video recording
Inspection process:
• Choose Self Inspection
• You will receive an SMS with Reference No & application download link
• On opening the app, you will be auto-logged in to the application
• Help your self with the 'Engine & Chassis No Locator Guide' to help yourself find your vehicle Engine/Chassis No.
• Park your vehicle in an open area with ample sunlight
• Start recording the video - as guided
• Take photos- as guided
• Submit the inspection
• Our team will process the inspection in 1 hour
• Make a payment from the link received
• Policy Issued
Required Permission
• Camera/Storage - To capture photo and video in order to upload your inspection
• Location – For timestamp with location over the image as watermark
• Microphone – To capture the audio along with the video recording
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 2 others
Data isn’t encrypted
Data can’t be deleted
Ratings and reviews
2.2
937 reviews
Rohit Negi
- Flag inappropriate
September 24, 2022
The app itself never opens. I tried uninstalling and reinstalling the app multiple times. Your customer care person asked me to use another phone and start the insurance process. Though it's a weird solution still I tried but of no use. Scroll through the comments to see all the negative reviews and work on it. Don't lose customers because of pathetic app. The error message " Sorry we are unable to connect with server. Try after sometime". This message is coming since last 5 days.
53 people found this review helpful
HDFC ERGO
September 27, 2022
Hi Rohit Negi, Please accept our apology. We understand that it is discomforting and please we request you to write your concern to us at "contactsupport@hdfcergo.com," along with your registered mobile no. or email id. so that we can quickly assist you and resolve your concern.
Take it easy! :)
Ravinder Chawla
- Flag inappropriate
July 21, 2023
It's been more than 24 hours since I did the self inspection of my car and uploaded the photos and video. Sent them at 3:30 pm yesterday (20/7/2023). There has been no revert or link for payment sent by you all. If you are not going to take any action then what's the point of this app?? It has been Futile exercise for me.
17 people found this review helpful
HDFC ERGO
September 12, 2023
Hi Ravinder Chawla, We deeply regret this unpleasant experience you have. However, going forward rest assured that this won't repeat.
Hence, We request you to write your concern to us at "contactsupport@hdfcergo.com". Our team will be happy to assist you.
Take it easy! :)
KARANJEET
- Flag inappropriate
July 24, 2025
This app need more more more more development. Very poor Quality and Crashing multiple times. It wasted my two days for a car inspection only. I Don't understand why they are creating such a cheap one. sorry to say Self inspection for a car is very difficult with this app.
2 people found this review helpful
What’s new
1.Minor bug fixes
App support
phone
Phone number
+18002666400
About the developer
HDFC ERGO GENERAL INSURANCE COMPANY LIMITED
mobile.apps@hdfcergo.com
6th Floor, Leela Business Park,
Andheri Kurla Road, Andheri (East),
Mumbai, Maharashtra 400059
India
+91 86557 37370