H+ Service
Everyone
info
1K+
Downloads
About this app
The H+ Service App offers added value to any company that earns its money through commissioning, acceptance testing, and maintenance of various systems and trades related to the entire security technology sector.
Key features:
- Management and planning of all service calls (orders and appointments) via web browser/portal.
- Direct transmission of necessary information for the on-site appointment to the technician's app.
- Digital on-site support through guided or freely configurable processes and logs.
- Automatic generation of documents and standards-compliant reports after completed jobs.
- Transmission of activity reports and logs to the operator directly from the app – including digital signature.
- Efficient execution of recurring service tasks using the H+ Service Code.
Relevant information for the on-site assignment is transmitted in real time from the associated H+ Office to the app or the smartphone of the technician performing the service. Thus,
you can access your own maintenance and service deployment planning transparently at any time via the app.
With the help of the app, completed work and activities can be documented quickly and easily. In addition to digital work records, standards-compliant test reports can also be generated at the touch of a button, digitally signed directly in the app, and transmitted directly from the app to customers or clients.
My H+ offers many options for configuring your individual processes on-site. You can choose whether to follow a pre-configured process or redefine your own work steps.
In combination with Hekatron fire protection products, you don't have to enter the product data manually; instead, it can be automatically imported into the app.
Customer and property data, as well as the entire maintenance and service deployment planning, are managed centrally via the associated H+ Office and synchronized in real time with the information on the technicians' apps.
Benefit from the simplicity and intuitive processes that integrate seamlessly into your existing workflows. This saves you time and effort
and also allows you to offer your own customers the best possible service.
Key features:
- Management and planning of all service calls (orders and appointments) via web browser/portal.
- Direct transmission of necessary information for the on-site appointment to the technician's app.
- Digital on-site support through guided or freely configurable processes and logs.
- Automatic generation of documents and standards-compliant reports after completed jobs.
- Transmission of activity reports and logs to the operator directly from the app – including digital signature.
- Efficient execution of recurring service tasks using the H+ Service Code.
Relevant information for the on-site assignment is transmitted in real time from the associated H+ Office to the app or the smartphone of the technician performing the service. Thus,
you can access your own maintenance and service deployment planning transparently at any time via the app.
With the help of the app, completed work and activities can be documented quickly and easily. In addition to digital work records, standards-compliant test reports can also be generated at the touch of a button, digitally signed directly in the app, and transmitted directly from the app to customers or clients.
My H+ offers many options for configuring your individual processes on-site. You can choose whether to follow a pre-configured process or redefine your own work steps.
In combination with Hekatron fire protection products, you don't have to enter the product data manually; instead, it can be automatically imported into the app.
Customer and property data, as well as the entire maintenance and service deployment planning, are managed centrally via the associated H+ Office and synchronized in real time with the information on the technicians' apps.
Benefit from the simplicity and intuitive processes that integrate seamlessly into your existing workflows. This saves you time and effort
and also allows you to offer your own customers the best possible service.
Maintenance & documentation
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
What’s new
Version 2.12.1 behebt einen Fehler, durch den bei bestimmten Prüfschritten die vorgefertigten Auswahltexte für die Schnellauswahl nicht angezeigt wurden.
App support
phone
Phone number
+4976345000
About the developer
Hekatron Vertriebs GmbH
meinhplus@hekatron.de
Brühlmatten 9
79295 Sulzburg
Germany
+49 160 92146756