Helium Hotspot

Helium Systems Inc

About this app

The Helium Hotspot app is a secure, smartphone app for onboarding Helium Hotspots and running diagnostics.

Set up Hotspots in Minutes
Set up your Hotspot in minutes with Helium. Once you’ve linked your wallet, simply pair your Hotspot with the Helium app, connect to Wi-Fi, and specify your Hotspot location.

Manage one or many Hotspots
With the Helium Hotspot app it doesn’t matter if you need to manage one or many Hotspots, it can support dozens or even hundreds of Hotspots.

Ratings and reviews

App is functional, but that's about it. Can't change the currency it decides to convert to, the option is in the settings but you just can't interact with it. The map is so bad it's laughable, you can't navigate it without it changing to any other location it chooses, and even when you don't touch it, it sometimes teleports you to another miner nowhere near where you were on the map. All around horrible experience, slow, buggy and frustrating to use.

In general, the app is okay from a navigational point of view, but even this is not intuitive and takes some time to get around. What is really troubling, is that the discovery mode has never worked for as long as I have had this from the first version to the current one. Every time I hit the discovery mode button apparently a signal goes out but they're never any hot spots that respond. The number is always zero. When I go to check the witnesses though there is a non-zero number, like 14

Poor experience. Very sluggish, about 3-5 days behind reality, difficult to do the simplest things. Ironically, this is meant to be cutting edge technology, connecting millions of devices, yet they can't even get the backbone of the system right. I dread to think what the customer experience is like (for people connecting their gadgets to the helium network). Despite update after update, it's still a clunky experience. Setting the WiFi password is a chore as the box is hidden by the keyboard.

What's new

Bug fixes