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About this app

Customer support should not stop when you leave the workplace. For these purposes, created HelpDeskEddy app for Android. Compared with the full version of HelpDesk / ServiceDesk system, mobile app has limited functionality, but allows full control to remotely support clients. Where you were not, you will always be aware of customer needs, they can reakirovat. Also in the background is always the app will notify you about important events associated with the applications.
HelpDeskEddy will allow you to provide excellent service - clients will appreciate it!

HelpDeskEddy for Android offers the following features:
• Access to the list of applications, with the possibility of filtering;
• Detailed view of the application;
• Modifying the application properties;
• Search for tickets;
• Responding to the request;
• Work with comments in the application;
• Notifications: new applications, the assignment of the application, the new response to a request;
• Creation of a new request on behalf of clients;
Updated on
May 16, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info and Device or other IDs
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
Data can’t be deleted

What's new

Исправили старые ошибки, добавили новые