Helpmonks

TheNitai

About this app

Helpmonks Mobile keeps your team connected to your shared inbox wherever work happens.

Use the app to stay on top of customer conversations, review incoming messages, reply quickly, compose new emails, and keep work moving when you are away from your desk. It is built for teams that use Helpmonks to manage support, sales, and customer communication in one shared place.

With Helpmonks Mobile, you can:
- View shared inboxes and assigned conversations
- Read full message threads and customer context
- Reply to emails from your phone
- Compose new messages
- Search conversations
- Work with drafts
- See attachments
- Triage conversations with labels, assignments, and statuses
- Get notified when new customer messages need attention

Helpmonks helps teams collaborate on email without forwarding messages, sharing passwords, or losing track of who is handling what. Keep customer conversations organized, reduce duplicate replies, and respond faster from one connected inbox.

The mobile app is a companion to your Helpmonks account. Sign in with your existing workspace and continue the same conversations your team manages on the web.

Requires an active Helpmonks account.

What’s new

Improved conversation cards with clearer sender and CC details, full message timestamps, and more reliable conversation loading. Also updated the settings footer and fixed UI issues.