Bioc APP

Helusoft

About this app

BIOC (Business Intelligence On Cluster) is a technical tool for the operational and administrative management of companies and organizations. Its architecture centralizes financial, communication, and tracking processes on a single platform.

Main features by module:

Accounts Receivable and Finance Management
Enables monitoring of accounts receivable and viewing of account statements. Administrators can organize outstanding balances by age and manage payment history in a structured way.

Branch Management
Manage multiple branches or subsidiaries from a centralized dashboard. The application includes a hierarchical permissions system to assign specific roles to users based on their assigned location or office.

360° Traceability and Tracking
Chronologically documents all activities performed within the system. It records events such as receipt creation, user access, and communication sending, providing a history for internal auditing.

Product and Service Catalog
Organize inventory and services under different modalities: one-time sales, bundled products, or recurring subscriptions (daily, monthly, or annual).

Collections and Payments Management
Provides tools for viewing receipts and integrating with electronic payment links. Facilitates the administrative reconciliation of financial transactions.

Complaints, Claims, and Suggestions Module
Interface dedicated to capturing and tracking requests, complaints, claims, and suggestions. Allows assigning requests to specific departments and monitoring response times.

Communications and Notifications
Centralizes the sending of institutional information through push notifications, direct messages, and emails to users registered in the system.

Document Management
Tool for collecting, reviewing, and storing files and documents required in administrative or operational processes.