Hero

Hero Health, Inc.

About this app

Goodbye pill box, hello Hero: the new way to manage your meds!

Hero is the first end-to-end medication management service that liberates caregivers and loved ones from sorting pills, remembering doses, tracking refills, and more.

The Hero mobile app is a virtual med management assistant designed to schedule and track even the most complex regimen, manage a loved one’s meds remotely, receive missed-dose and refill notifications, and get personalized insights on medication adherence habits. Connected to Hero’s smart dispenser –– an award-winning device that automatically sorts and dispenses up to a 90-day supply of 10 different medications –– the app helps manage every pill stored in your dispenser, plus up to 10 additional meds outside of your device.

Whether you’re caring for a loved one or managing your own meds, Hero’s app brings peace of mind to the whole family, with access to:
Alerts if a dose was missed or if any medications are running low
Unlimited adjustments to your medication schedule at any time
Real-time adherence tracking with personalized insights
Safety and security monitoring for your Hero smart dispenser, including passcodes, daily pill limits, etc.
And more!

🚨Remember, the Hero app requires an active Hero subscription and a connected smart dispenser. It does not work as a stand-alone application. To become a Hero member, please visit herohealth.com.

Ratings and reviews

Pros: The process for getting the machine was facilitated by a NP. Delivery was fairly quick. Hero customer service is friendly and responsive. The machine is easy to use for English readers. The app is useful. Cons: Customer service is difficult to reach, they have taken up to 2 days to respond. No Spanish on machine. No settings for low pill warning on app. Machine needs to be refilled about every 2-3 weeks for large pills. Would be nice to be able to use 2 cubes for larger pills.

I spoke to them again on 9.3.24. I've had my dispenser for 4 years. I've repeatedly reported a technical issue 3.5 years. I've simply been lied to repeatedly about the system requirements. If support had just been honest from the beginning I wouldn't be writing this review. I paid my subscription 2 years in advance. They told me 9.3.24 if I cancel they would not refund me for my advance payment. If you're looking for a medication dispenser, take another look at the other options in the market.

I love this device and app. It saves me from the backache of filling pill boxes I am also visually impaired and that doubles the difficulty of using pill boxes. The device reminds me when running out of a medication and when it's time to take Schedules are easy & flexible to set up. 24/7 support is professional & courtious. though rarely needed. Device is high quality and have had the same unit for years without incident.

What’s new

- Design simplifications and bug fixes