Hero

Hero Health, Inc.

About this app

Goodbye pill box, hello Hero: the new way to manage your meds!

Hero is the first end-to-end medication management service that liberates caregivers and loved ones from sorting pills, remembering doses, tracking refills, and more.

The Hero mobile app is a virtual med management assistant designed to schedule and track even the most complex regimen, manage a loved one’s meds remotely, receive missed-dose and refill notifications, and get personalized insights on medication adherence habits. Connected to Hero’s smart dispenser –– an award-winning device that automatically sorts and dispenses up to a 90-day supply of 10 different medications –– the app helps manage every pill stored in your dispenser, plus up to 10 additional meds outside of your device.

Whether you’re caring for a loved one or managing your own meds, Hero’s app brings peace of mind to the whole family, with access to:
Alerts if a dose was missed or if any medications are running low
Unlimited adjustments to your medication schedule at any time
Real-time adherence tracking with personalized insights
Safety and security monitoring for your Hero smart dispenser, including passcodes, daily pill limits, etc.
And more!

🚨Remember, the Hero app requires an active Hero subscription and a connected smart dispenser. It does not work as a stand-alone application. To become a Hero member, please visit herohealth.com.

Ratings and reviews

I spoke to them again on 9.3.24. I've had my dispenser for 4 years. I've repeatedly reported a technical issue 3.5 years. I've simply been lied to repeatedly about the system requirements. If support had just been honest from the beginning I wouldn't be writing this review. I paid my subscription 2 years in advance. They told me 9.3.24 if I cancel they would not refund me for my advance payment. If you're looking for a medication dispenser, take another look at the other options in the market.

Something seems to have changed with the app where now when I receive app updates, I'm automatically logged out of the app. At face value, this shouldn't be an issue except that it also means I unexpectedly no longer receive notifications from the app, either. This creates a serious problem in that I'm no longer alerted to when meds are needing to be refilled. The system works well otherwise, but this is a dangerous issue, and should definitely be addressed ASAP.