250 reviews
Content rating
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About this app

Goodbye pill box, hello Hero: the new way to manage your meds!

Hero is the first end-to-end medication management service that liberates caregivers and loved ones from sorting pills, remembering doses, tracking refills, and more.

The Hero mobile app is a virtual med management assistant designed to schedule and track even the most complex regimen, manage a loved one’s meds remotely, receive missed-dose and refill notifications, and get personalized insights on medication adherence habits. Connected to Hero’s smart dispenser –– an award-winning device that automatically sorts and dispenses up to a 90-day supply of 10 different medications –– the app helps manage every pill stored in your dispenser, plus up to 10 additional meds outside of your device.

Whether you’re caring for a loved one or managing your own meds, Hero’s app brings peace of mind to the whole family, with access to:
Alerts if a dose was missed or if any medications are running low
Unlimited adjustments to your medication schedule at any time
Real-time adherence tracking with personalized insights
Safety and security monitoring for your Hero smart dispenser, including passcodes, daily pill limits, etc.
And more!

🚨Remember, the Hero app requires an active Hero subscription and a connected smart dispenser. It does not work as a stand-alone application. To become a Hero member, please visit herohealth.com.
Updated on
Aug 4, 2022

Data safety

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250 reviews
Leah Pulido
July 11, 2022
Update: since my original feedback, Hero has turned to allowing an allotted time frame (which you can control). There is now also app notifications so that the machine itself doesn't need to be so darn loud. Thank you for listening, Hero. I appreciate you. Original post: It would be nice to be able to dispense meds even after the allotted time frame. Sometimes can be difficult to navigate, definitely something older patients need help from someone more tech savvy.
3 people found this review helpful
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Hero Health, Inc.
August 16, 2021
Thanks for your feedback, Leah. If you have any additional suggestions, or if you are experiencing any technological issues that make Hero difficult to navigate, please do not hesitate to reach out to our Live Support team by emailing hello@herohealth.com, calling 1-855-855-9962, or chatting with us at herohealth.com. Thank you!
April 24, 2022
The machine is noisy and a bit of a pita to set up. But it does keep someone from forgetting their meds so it does what it is meant to do. The app‽ Is ok at times but a total worthless pile of #$%@ at others like when it locks up and keeps displaying the same screen over and over and never acknowledges that you have answered the stupid question 5000 times already. Shut down the app and reopen it and right back to the same screen and no way out.
10 people found this review helpful
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Hero Health, Inc.
September 16, 2021
Hi there, thank you for reaching out. We're sincerely sorry you've been experiencing issues with our service; if any of these issues persist, please reach out to our Live Support team by emailing hello@herohealth.com, calling 855-855-9962 or chatting with us at herohealth.com. We're here to help 24/7!
Liz Mender
March 16, 2021
Best. Purchase. Ever! We have an epileptic in our home, as well as someone who takes sleep meds that have to be closely monitored, and I, myself, have dementia so remembering everyone's dosing times and quantities is a real challenge. This machine helps out so much! It keeps track of all the medications, shows alerts, and even notifications when something is dispensed. The app is clearly defined and easy to use. Such a huge help! Love it!
7 people found this review helpful
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What's new

- Hero’s Refill & Delivery service: Simpler enrollment flow (just take a picture of the insurance card!) and other design enhancements.
- New app notifications, better feature discoverability, in-app alert when a new version is available, and app review dialog to provide you another way to give us feedback!
- Ability to delete a user account via the app.
- Bug fixes and performance improvements.