HESLB Tanzania

HESLB

About this app

Higher Education Students' Loans Board Mobile App Interfacing SIPA and HLI Functions

Ratings and reviews

The app and the whole didis system is a failure. The system takes too long to process the payment. It took two months to get my accounts right and when i received the signing message the app wouldn't generate the otp. When i worked that out i signed and it took weeks to get the money. And on behalf of others like me who haven't even gotten their M&A payments. Please find another option while you work on this new system. Its irritating. I mean even the previous method didn't take this long.

The only thing you can expect from this app is the unexpected 🤌🏻. The operation always fails... Maybe I'm the only loser here but the old version was far better. This updated version boasts a good user interface but its operations are terribly poor, always failing and popping up the so called 'Unexpected error' which at this point I've come to expect.

The app works i have to appreciate the effort they put here. But one feature that i would like to suggest is add a user feedback in case the application has an update and requires to be updated. I have been struggling to perform signing process and the simple solution is just to go and update. Now if an application change has been made please inform your users and dont allow to continue using unless updated instead of throwing wierd exceptions. At least add a backward compatibility.